Delivery and payment

We know you’re excited to receive your GoGoNano products! We offer a range of delivery options designed for your convenience and location. Find the best fit for you below. All final shipping costs and options available for your specific address will be clearly displayed at checkout.

Free Shipping Thresholds:

  • Orders over €25: FREE Parcel Machine delivery
  • Orders over €100: FREE Courier delivery

SmartPosti & SmartKULLER

Parcel Machine (SmartPosti): Indoor machines in shopping centres, weatherproof.
Ideal for: Protecting items from weather, convenient pickup during centre hours.
Est. delivery: 1-2 Working Days

Courier (SmartKULLER): Premium home delivery service, precise delivery time notifications, contactless option.
Ideal for: Specific timing needs, high-touch service.
Est. delivery: 1 Working Day

Omniva

Parcel Machine: Estonia’s largest network, 24/7 outdoor access.
Ideal for: Maximum flexibility, pickup anytime near you.
Est. delivery: 1-2 Working Days

Courier: Direct delivery to your doorstep, real-time tracking.
Ideal for: Home delivery convenience, knowing delivery window.
Est. delivery: 1-2 Working Days

Post Office: Wide network of locations, extended storage periods.
Ideal for: Traditional pickup, needing extended collection time.
Est. delivery: 1-3 Working Days

DPD

Pickup Points: Network of parcel shops (with staff) & automated machines.
Ideal for: Choice of location type, some staffed support.
Est. delivery: 1-2 Working Days

Courier: Fast and reliable door-to-door service, 1-hour delivery window notifications, signature required.
Ideal for: Speed, security, delivery estimate.
Est. delivery: 1 Working Day

Venipak

Parcel Machine: Strategically located, user-friendly interface, SMS notifications, often extended storage time.
Ideal for: Simple interface, needing extra pickup time.
Est. delivery: 1-2 Working Days

Courier: Professional delivery service, evening delivery options available, eco-friendly practices.
Ideal for: Receiving packages after work, eco-conscious choice.
Est. delivery: 1-2 Working Days

Unisend

Parcel Machine: Innovative network, often features spacious lockers, easy-to-use digital interface.
Ideal for: Bulky orders, easy digital use.
Est. delivery: 1-2 Working Days

*Estimated delivery times are based on orders placed before 3 PM EET on working days (Mon-Fri). Delivery may take longer during peak seasons or to remote areas.

Free Shipping Thresholds:

  • Orders over €50: FREE Parcel Machine delivery (Posti & PostNord)

Posti (Itella)

Parcel Machine (Posti): Finland’s leading postal service, extensive network in convenient locations.
Ideal for: Convenience, reliable nationwide coverage.
Est. delivery: 2-4 Working Days

Post Office: Extensive network of post office locations with professional staff.
Ideal for: Secure handling by postal staff, established pickup points.
Est. delivery: 2-5 Working Days

PostNord (DPD Network Partner)

Parcel Machine: Reliable parcel machine network, user-friendly digital interface, prompt delivery notifications.
Ideal for: Easy tracking, prompt notifications.
Est. delivery: 2-4 Working Days

Courier (via PostNord/Partners): Efficient home delivery service with real-time tracking and flexible options (check availability at checkout).
Ideal for: Direct-to-door convenience.
Est. delivery: 2-4 Working Days

Venipak

Courier: Efficient home delivery service with real-time tracking and flexible options (check availability at checkout).
Ideal for: Direct-to-door convenience, budget-friendly option.
Est. delivery: 2-4 Working Days

*Estimated delivery times are based on orders placed before 3 PM EET on working days (Mon-Fri). Delivery may take longer during peak seasons or to remote areas.

Free Shipping Thresholds:

  • Latvia: FREE Parcel Machine Delivery on orders over €25
  • Lithuania: FREE Parcel Machine Delivery on orders over €35

Unisend

Parcel Machine: Growing network of user-friendly machines, often with spacious lockers.
Ideal for: Larger items, easy digital interface.
Est. delivery: 1-3 Working Days

Omniva

Parcel Machine: Well-established Baltic service, numerous accessible locations throughout Latvia and Lithuania.
Ideal for: Reliable, accessible pickup points.
Est. delivery: 1-3 Working Days

Venipak

Parcel Machine: Modern machines, extended pickup windows, easy-to-navigate digital interface.
Ideal for: User-friendly experience, needing more time to collect.
Est. delivery: 1-3 Working Days

Courier: Professional delivery service offering precise delivery windows and careful handling.
Ideal for: Home/business delivery, careful handling.
Est. delivery: 1-3 Working Days

DPD

Parcel Machine: Reliable international carrier with strategically placed machines in major cities and shopping centers.
Ideal for: Convenient pickup during shopping trips, reliable international carrier.
Est. delivery: 1-3 Working Days

*Estimated delivery times are based on orders placed before 3 PM EET on working days (Mon-Fri). Delivery may take longer during peak seasons or to remote areas.

Yes, we ship to countries across the European Union!

Process: We partner with trusted local carriers in each EU country (e.g., DHL, DPD, GLS, Hermes and local postal services) to ensure reliable and speedy delivery.

Options & Costs: Specific carrier options and exact shipping costs for your country will be shown at checkout once you enter your address.

Estimated Delivery Time: Typically 3-7 working days, but this varies depending on the destination country and chosen service.

GoGoNano is available worldwide!

Process: We use reliable international shipping partners (like FedEx, DHL, or national postal services) to reach you wherever you are.

Options & Costs: Available services and costs depend heavily on the destination country and will be displayed during checkout.

Estimated Delivery Time: Highly variable (typically 7-21 working days), depending on location and customs procedures.

Import Duties/Taxes: Please note that customers are responsible for any applicable import duties or taxes in their country.

Cold Weather Alert! Many GoGoNano products are water-based and can be damaged by freezing. During cold months (typically late Autumn to early Spring), we strongly recommend selecting INDOOR Parcel Machines (like SmartPosti) or Courier/Post Office delivery if temperatures are near or below 0°C (32°F) in your area. Products damaged due to freezing are non-refundable if an outdoor parcel machine was selected during cold weather.

Order Processing: Orders placed on working days (Monday-Friday) before 3 PM (EET) are usually processed and dispatched the same day. Orders placed after 3 PM, on weekends, or holidays are processed the next working day.

Parcel Machine Collection: Please collect your order from the parcel machine within 7 days of receiving the notification SMS/email. After this period, the parcel may be returned to us.

Tracking: You will receive tracking information via email once your order is dispatched (where available by carrier).

Final Costs & Options: The most accurate delivery options, estimated delivery dates, and final costs for your specific order and address are always displayed during the checkout process before you confirm payment.

Have Questions About Shipping?

If you need help choosing the best option or have any questions about your delivery, please don’t hesitate to contact our friendly customer service team! Contact Us Here

Access our unique nanotechnology solutions from anywhere. We deliver worldwide, bringing convenience and innovation directly to you. Start your GoGoNano journey now!

Payment methods

At the GoGoNano online store, you can use the following payment methods:
Swedbank, SEB Bank, COOP Bank, Luminor Bank, LHV bank, PayPal, credit card and Montonio Split.

Bank Links

A fast and secure way to pay for your goods in our online store is with a bank link. When paying with a bank link, you will be directed to the Internet Bank chosen by you after having placed an order. You will be presented a pre-filled payment order with the amount to be paid. You will need to confirm the payment and click on the link “Return to Merchant”.

Credit Card

GoGoNano.com accepts Visa (Verified by Visa) and MasterCard (SecureCode) credit cards. Credit card payments are processed through the E-Commerce Payment Gateway and completed by entering your credit card information.

PayPal

If you want to pay with PayPal, choose this option in payment options. After logging in to your account, which is connected to your credit card or bank account, accept the transaction with the “Pay” button. The amount will be automatically transferred from your account.

Payment With An Invoice

Pay 100% after receiving proforma invoice using bank transfer and receive the order at the preferred address. You will receive the original invoice copy along with the order. You can request additional soft or hard copy of an invoice through our customer support.

Buy Now, Pay Later

We try to keep our online store new and modern, while also contributing to making shopping more convenient. By filling the shopping cart in our e-shop and starting to pay, you will find a new payment option in Montonio Split – with 0% interest.

  • You can pay for the purchase at once in a month – Pay later
  • The purchase can be paid for in two equal installments – Pay in two installments
  • The purchase can be paid for in three equal installments – Pay in three installments

    • Applying and concluding a contract is fast and takes a few clicks!

Frequently Asked Questions

If you can’t find the answer to your question, be sure to contact us!

Delivery times depend on your location and the shipping method you choose:

Estonia: Orders placed before 3 PM (EET) on working days (Monday-Friday) are typically processed and dispatched the same day with delivery within 1-2 working days for most methods.

Finland: Delivery usually takes 2-4 working days from the dispatch date.

Latvia & Lithuania: Delivery typically takes 1-3 working days from the dispatch date.

Other EU countries: Delivery usually takes 3-7 working days after dispatch.

Rest of the world: Delivery times vary significantly (typically 7-21 working days) depending on destination and customs procedures.

Please note that delivery may take longer during peak seasons (like holidays) or to remote areas. Orders placed after 3 PM, on weekends, or public holidays will be processed on the next working day.

Many GoGoNano products are water-based and can be damaged by freezing. During cold months (typically late Autumn to early Spring), we strongly recommend selecting INDOOR parcel machines (like SmartPosti) or courier/post office delivery if temperatures are near or below 0°C (32°F) in your area. Products damaged due to freezing are non-refundable if an outdoor parcel machine was selected during cold weather.

Yes! GoGoNano products are available worldwide. We offer multiple shipping options:

Finland: We provide delivery via Posti (Smartposti) parcel machines, PostNord parcel machines, Posti post offices, and courier services with free shipping on parcel machine deliveries for orders over €50.

Latvia & Lithuania: We offer Unisend parcel machines with free delivery on orders over €25 in Latvia and €35 in Lithuania.

European Union: We partner with trusted local carriers in each EU country (including DHL, GLS, and local postal services) with typical delivery within 3-7 working days.

Rest of the World: We ship globally using reliable carriers like FedEx, DHL, or national postal services. Delivery times typically range from 7-21 working days depending on location.

The exact shipping options and costs for your specific location will be displayed at checkout after entering your address. If you don’t see a suitable delivery method for your location, please contact our customer service team for assistance.

Our payment partner is Montonio Finance OÜ, who keeps your card information secure and never shares it with merchants or third parties. All your data is protected!

SSL data transmission is secure in the online store (as on the Estonian ID card)

Using SSL provides greater privacy and security in the www.gogonano.com online store than an unencrypted web connection. This reduces the risk of unauthorized copying and use of your information by a third party. Web browsers display a lock icon when there is an SSL connection.

Once your parcel is sent out from our warehouse, we will provide you with a tracking code. In case the tracking code is missing, please don’t hesitate to contact our customer service for assistance.

The products can be replaced or returned within 14 days upon receipt of the product. Returns must be notified in writing. Please do it using declaration of withdrawal form.

The returned product must be unused, in its original packaging and in the same conditions as received. The cost of the return is paid by the customer.

Read more here under Terms & Conditions

If you failed to pay via credit card in the checkout, you can pay via your local bank. If you have any issues further please contact customer support and they will be happy to assist you.